General training

< Back to the list
Management
Conflict management and resolution
10 max / Session Duration : 7h

> Objectives

  • Understand and anticipate the context of a conflict.
  • Acquire the tools and methods of conflict resolution.
  • Adapt your behavior and communication toward a win/win solution.

> Target audience

  • Everyone faced with conflictual situations.

> Pedagogy

  • Alternation of theory and practical exercises.