Airport training

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11.2.4 V – refresher training
12 max / Session Duration : 10h45

> Objectives

– Knowledge of applicable legal regulations and how to comply with them.
– Knowledge of internal quality control.
– Ability to respond appropriately to the detection of prohibited articles.
– Knowledge of emergency response procedures.
– Knowledge of supervisory duties.
– Ability to provide mentoring and on-the-job training, and to motivate others.

And if the person’s designated duties require it:
– Conflict management and resolution.

> Target audience

Anyone who directly supervises security screening staff.

> Pedagogy

Affirmative (lecture).

> Prérequis

  • Required training: 11.2.2 and
  • 5-year validity.