General training
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Management
Conflict management and resolution
10 max / Session Duration : 7h
Conflict management and resolution
10 max / Session Duration : 7h
> Objectives
- Understand and anticipate the context of a conflict.
- Acquire the tools and methods of conflict resolution.
- Adapt your behavior and communication toward a win/win solution.
> Target audience
- Everyone faced with conflictual situations.
> Pedagogy
- Alternation of theory and practical exercises.