General training

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Conflict management and resolution
10 max / Session Duration : 7h

> Objectives

  • Understand and anticipate the context of a conflict.
  • Acquire the tools and methods of conflict resolution.
  • Adapt your behavior and communication toward a win/win solution.

> Target audience

  • Everyone faced with conflictual situations.

> Pedagogy

  • Alternation of theory and practical exercises.